Terms of service

Terms of Service

Overview

Welcome to Urban Beauty.

These Terms of Service outline the rules and conditions for using our website and purchasing products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these terms and conditions.

Please read these terms carefully before using our services.

Website Use

By using the Urban Beauty website, you agree that you will:

Use the website only for lawful purposes
Provide accurate and complete information when placing an order
Not misuse, damage, or interfere with the operation of our website
Respect all applicable laws and regulations

We reserve the right to restrict or terminate access to our website if these terms are violated.

Product Information

At Urban Beauty, we make every effort to ensure that product descriptions, images, pricing, and availability information are accurate.

However, we cannot guarantee that all information is completely free from errors.

Product colors, appearance, or details may vary slightly due to different device displays, lighting conditions, or manufacturing variations.

We reserve the right to update product information, correct errors, and change prices at any time without prior notice.

Orders & Payments

When you place an order through Urban Beauty, you agree to provide accurate billing, shipping, and contact information.

After completing your purchase, you will receive an order confirmation.

We reserve the right to refuse or cancel an order under certain circumstances, including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Payment authorization problems

If your order is cancelled after payment has been received, a refund will be issued according to our refund policy.

Payment Security

All payments are processed through secure payment providers.

Urban Beauty does not store your complete payment card information.

By completing a purchase, you authorize the payment provider to process your transaction securely.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times may vary depending on your location, shipping method, and other circumstances beyond our control.

Urban Beauty is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other external factors.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers must contact our support team before returning any item.

Please review our Returns & Refunds Policy for detailed information regarding eligibility and procedures.

Intellectual Property

All content on the Urban Beauty website, including text, images, logos, graphics, and designs, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without prior written permission.

Third-Party Services

Our website may use third-party services, including payment providers, analytics tools, and shipping partners.

These third-party services operate under their own terms and privacy policies.

Urban Beauty is not responsible for the practices or content of third-party services.

Limitation of Liability

To the maximum extent permitted by applicable law, Urban Beauty shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our responsibility is limited to the value of the purchased products and services provided.

Changes to These Terms

Urban Beauty reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the updated date.

Continued use of our website after changes are posted means you accept the revised terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email:
support@urbanbeauty.com

Customer Service Hours:
Monday - Friday
9:00 AM - 6:00 PM

Thank you for choosing Urban Beauty.